Services
Everything AIS delivers, in one place — in-house support, proactive management, and layered cybersecurity, packaged into three simple plans.
People in your corner
Help Desk
In-house support from real AIS technicians — Monday–Friday 8:30 AM–5:00 PM CT, with emergency support after hours for critical needs.
Learn moreDedicated Client Success Manager
A named point of contact who knows your environment, coordinates your services, and advocates for you inside AIS.
Learn moreProject Managers
Structured, organized delivery for every change — from your first day as an AIS client to your next big project.
Learn moreEndpoint Management
Every server, desktop, and laptop monitored, patched, and protected — powered by our remote monitoring and management platform with managed antivirus included.
Learn moreNetwork Monitoring
Purpose-built monitoring for your core networking devices — modems, firewalls, switches, and access points — with alerting the moment something goes wrong.
Learn moreLayered protection against modern threats
Endpoint Detection & Response
Endpoint detection and response that pairs with your managed antivirus — catching the suspicious behavior that traditional tools miss.
Learn moreManaged Detection & Response
A 24/7 security operations center watching over your endpoints, identities, and network — turning alerts into action.
Learn moreEmail Security
A cloud email security gateway that stops spam, phishing, and malicious attachments before they reach your team's inboxes.
Learn moreDark Web Scanning
Continuous monitoring for your organization's credentials on the dark web — with alerts so you can act before criminals do.
Learn moreCyber Security Awareness Training
Simulated phishing and ongoing education that turn your employees into your first line of defense.
Learn moreExtend your plan
Every plan can be extended with fully managed add-on services.
Microsoft 365 & Google Workspace Backups
Microsoft and Google keep your cloud services running — but protecting your data from accidental deletion, ransomware, and malicious activity is your responsibility. This add…
Learn moreManaged BCDR
When a server fails, gets encrypted, or the building floods, backups alone aren't enough — you need to be running again in minutes, not days. Our managed BCDR pairs an on-sit…
Learn moreSIEM & Identity Threat Detection
A combined package for organizations that need deeper visibility: security information and event management (SIEM) collects and analyzes the security logs that matter across your e…
Learn moreManaged Firewall
Your firewall is the front door to your network — and it shouldn't be a consumer router or a forgotten box in a closet. Our Managed Firewall is a compact, purpose-built secur…
Learn moreManaged VoIP
A cloud-hosted business phone system, engineered and fully managed by AIS, connected to the public phone network through geo-redundant, carrier-grade service. Modern calling for yo…
Learn moreDropbox Backups
If your team relies on Dropbox, that data deserves the same protection as everything else. This add-on automatically backs up your Dropbox environment to secure, independent cloud …
Learn moreAdvanced Security Training
An upgrade to the Cyber Security Awareness Training included in Total Shield+, available at an additional price. For organizations that want to go beyond the fundamentals, advanced…
Learn moreSolution Design
Planning something new? Our team of experienced technicians and Client Success Managers will help you design or implement new IT infrastructure or technology for your business &mda…
Learn moreHow services map to plans
Core includes your Client Success Manager and Endpoint Management, with help desk labor billed as time and materials. Shield+ adds Endpoint Detection and Response, Network Monitoring, and Email Security — with monthly labor included. Total Shield+ adds Managed Detection and Response, Dark Web Scanning, and Cyber Security Awareness Training for complete protection.
Looking for an IT service that isn't listed? Reach out to our sales team to see what other offerings we have available.
Not sure what you need?
Tell us what's frustrating you about your technology today — we'll recommend the right plan for your organization.